COlappse

Less Distractions, Better Service

We’re making every corner of your restaurant—from off-premise order collection to back-of-house processing—more efficient. Every day without Voice AI is a missed opportunity for margin maximization and service excellence. Harness the power of Voice AI order management across all channels to automate off-premise order taking, answer customer questions, and suggestive sell to maximize revenue without maximizing headcount.

Seamless Integrations

Our AI order management works hand-in-glove with leading POS platforms like Square, Toast, and Oracle, and we also customize integrations to fit your setup.

singing along with SoundHound Music

Making it Easier for Hungry Customers to Order on Any Channel

Make it simple for your customers to order on their preferred platform. From phone, SMS,  in-app voice, and even infotainment systems, through a single integration, Smart Ordering activates AI order management across the entire off-premise ecosystem.

Talk to a Restaurants AI Specialist

Eliminate Hold Time

SoundHound’s voice assistant answers on the first ring, handling calls and transactions without delay, freeing you to serve guests.

Optimize Labor

Reallocate staff costs with AI agents that handle off-premise orders consistently and delightfully; reducing need for dedicated staff and training.

Maximize Revenue

Increase throughput and suggestive selling attempts to ensure no orders are left behind, and each ticket value is maximized.

34

%

of callers won’t call back if placed on hold for long period of time.

Source: Conversational llc

60

%

restaurant operators report being understaffed.

Source: UpMenu

65

%

of consumers prefer automated customer service across all channels.

Source: Yahoo Finance

Restaurants of All Shapes and Sizes Love SoundHound AI

How Chicken Shack Scales Operations with Smart Ordering

What Customers Are Saying About Smart Ordering

White Castle

Hyundai logo

“Julia never calls out sick and she doesn’t miss the bus. She’s always working, talking, taking orders — she gives the team energy.”

Jeff Carper,
COO, White Castle
stellantis logo

“Our employees couldn’t serve customers with the attention we pride ourselves on while answering the phones that were ringing off the hook. With SoundHound, we’re now doing both. And as we grow our franchisee locations, it sets them up for success.”

Jason Saposnik
VP of Information Technology, Beef ‘O’ Brady’s
Honda logo

“At Five Guys, quality is everything. This applies as much to the customer experience as it does to the food. Working with SoundHound AI has allowed our franchisees to process orders more efficiently, with its voice AI technology providing welcome support to our employees—particularly during peak hours. The result is a fast, consistent ordering experience for customers which helps deepen loyalty and brand appreciation.”

MJ Worsham
Director, Restaurant Technology, Five Guys

Frequently Asked Questions, Answered

Next Steps:

Discovery Call

Directly connect with an industry-specific expert who understands your business and will tailor SoundHound’s Voice AI to your unique needs.

Receive a personalized demo that showcases how our Voice AI fits precisely with your systems, led by experts in restaurants technology.

SoundHound’s dedicated implementation team will work alongside your organization to help build, set up, install, and fine-tune SoundHound in your locations. This includes menu ingestion and optimization of the customer experience.

Smart Ordering Form (#42)